Terms & Conditions

General Terms and Conditions

Payment

For your convenience you can choose to pay for your purchases via COD or bank deposit.
The prices include VAT

Until full payment of the price of the goods shall remain the property of the seller company.

According to the Tax Law 3842/2010 Article 20 § 3 «The tax data total value of five hundred (500) Euros or more that are issued for the sale of goods or provision of services to individuals, paid by the recipients, purchasers of goods or services through bank accounts and checks. Not allowed payment of those cash. Banks are not allowed to charge fees for the deposit of such amounts in bank accounts. "Therefore orders worth more than 500 euros including taxes and other charges must be paid by bank deposit. For every order with payment option deposit account will contact you for the exact procedure. The lower limit transaction by 1/1/2012 will be five hundred (500) euros.


Shipping

For your convenience, the shipment of your order can be made as follows:

  • Send in your space from us (for areas in Athens).
  • Send in your space with courier / shipping.
  • Pickup from our store.


The orders remain available for delivery until 15 calendar days of their registration. If it is not possible to checkout (without limitation: lack of communication, not turnout for receiving the product, unavailability of product requested the order) after the end of that period, the order is canceled without prior notice .

In special cases, shipping products and orders (eg high volume and / or weight) may incur additional debit and mission can be done by other means. For these cases we will contact you and inform you before sending.

Once the collection of products your order will be sent information via e-mail on receipt of your order. Please when you have your attendance with the number of your order.
Time of delivery:
Orders entered in our system and with the condition that the product is available, usually delivered in 1-2 days in the city of Athens. For other areas delivery varies accordingly and may be up to 4 business days. In areas designated as inaccessible by the courier companies, delivery time may be different.

We ship daily (Monday through Friday). There are public holidays, the days our central warehouse is closed for inventory and weekends.

For orders with products that are not readily available but on request, we will contact you to inform you on time delivery of products. Customers upon delivery of the order is to check the packaging intact. Damaged or broken products not covered under warranty and will not be received.

Product Return - Right of Withdrawal

In case the product is problematic, reimbursement is based on the DOA policy that applies to each manufacturer.
Because some manufacturers provide support at the customer site, it is important to contact the provider of the guarantee. For more information about the provider of the warranty, contact your ISP, DOA return policy and the term of DOA policy please contact us.

If the product is different from what you ordered, you may return it within ten (2) working days of purchase. Return the product, in this case, can only be done when the product is in its original condition and complete with original packaging and unopened.

Transportation costs covered by ITCD if the product is returned because it is different from what you ordered from our mistake. In any other case the transport costs payable by you.

After returning and having tested the product, we credit you your money in full.

Aftersales - Service

For your convenience after the sale, do not hesitate to contact our hotline 2111829650. 9:00 to 18:00 Monday to Friday (except holidays), choosing where the commercial or technical department.

Send your order implies full acceptance of the Terms.

Responsible for any difference down the Courts of Athens. The contract is governed by Greek law.